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Responsible Gaming in Canada: Signs that an Online Casino is Legit in 2021


Canada being a gaming hub for many, has numerous online casino websites and applications. This has also given rise to many fraudulent crooks who hide in online gaming platforms to defraud people of their money.

It is important for you as an online casino player to be on the lookout for these scam platforms and play only on legit websites and applications. According to our expert Conrad Brennan (read more about him here), several signs and indicators can help you identify legal casinos in Canada from illegitimate ones. Let’s take a look.  


A legitimate online casino should have a valid legal license that is available on their website or application. Most online casino applications have their license on the bottom part of their homepage. The license should be available and open for the public to see and verify. Here in Canada, an online casino should be examined and certified by the Kahnawake Gaming Commission, which tests for fair payouts and fair play.

High Ratings and Review

Legal casinos should have high ratings and positive reviews on its platforms. If an online casino has an application in the play store, prompts are sent to you to rate the application. Always check on casinos with high ratings, as this means that previous users are satisfied with the running of the application. Typically, people write reviews on the internet according to what they feel about the casino. Take note of positive reviews and recommendations as this not only shows the legibility of the casino but shows the smoothness of playing in the casino.

Reliable Customer Service

Experts are always concerned about online support and the review of Jackpotcity is a good example. Legitimate online casinos have reliable 24/7 customer services available for customers. Online support is essential in online gaming as you may experience hiccups in the process of playing.

There are instances where you may need to update browsers or applications for smooth play. This calls for ready and responsive customer service support. Customer support also helps in compensation for lost games and giving warnings before suspension or closing of accounts.

Fair Gaming Practices

A legitimate online casino should have fair and transparent gaming practices where you as the gamer can win or lose. Online casinos use a Random Number Generator (RNG) software which ensures that winning is based on the player’s skills or true luck. Illegitimate online casinos do not use the random number generator software, which makes it almost impossible to win.

Fast Payout Speeds

Legitimate online casinos should ensure that they provide withdrawal methods that make it easy for players to take their money out. Such platforms should also ensure that payments are made within a short time of 2 to-5 days from the time of winning. Since online casinos use direct deposits and withdrawals from debit cards, transactions should not take so long to complete. Illegitimate casino sites make withdrawals very hard, so that you play using the money instead of withdrawing it

Secure Payment Options

Legitimate modern online casinos provide numerous ways of handling transactions. This allows you, the player, to choose the payment option you are most comfortable with. Online casinos should provide payment options like debit and credit cards, PayPal, Skrill, Ethereum, Bitcoin, and other cryptocurrencies. You should avoid casino sites with limited modes of transactions.

Security measures

Legitimate online casino sites should have security measures suited to protect you as the gamer. The most basic security measure is a padlock sign on the website. This means that the online casino uses SSL encryption; hence your data is well protected. Such platforms may store your data and use advanced data analytics to prepare offers.

Also, a legitimate online casino site should have a one-time login where you sign up, providing your name, age, and address, then your bank details. Avoid sites that keep on asking you to sign up.

Software Provider

Software providers play a major role in the development of an online casino application. A good software provider ensures that the application has high-quality graphics and crisp sound effects that make the gaming experience attractive. You should look out for software providers with a high reputation. The most reputable software providers in Canada include Playtech, Micro gaming, Net Entertainment, Novomatic, Play n Go, and International Game Technology.

With online casinos quickly getting embraced in Canada, you could try your luck in playing in one. Using the points discussed above, you can differentiate a legitimate online casino from an illegitimate one.