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MAKO Medical Laboratories CEO Chad Price Explains Four Strategies on How to Engage Your Employees


Managing a large team of people is no easy feat. At MAKO Medical Laboratories, we employ more than 1,000 expert workers. Each individual plays a vital role in the ongoing success of the brand. However, one of the most difficult challenges is keeping each of them engaged in the role. It’s hardly rocket science. When employees’ positions become mundane, staff members will start looking elsewhere for employment.

Since starting the business back in 2014, I’ve learned a wealth of strategies to engage staff members. The team has grown massively since we first started as a result of the large demand for medical testing. With that in mind, we have had to adapt time and time again to the new way of working with team members. Within this article, I want to share some of the approaches I have found to be effective when overseeing workers.

1. Recognize their accomplishments

First things first, you need to recognize when your team does a good job. Your staff work around the clock to make the business a success. Overlooking that fact is sure to be a real mistake. Whenever you’re managing a large-scale team, it’s important to commend them on the hard work that they have put into things. Should you ignore this vital aspect of management, you may find that your employees start looking for new opportunities.

Of course, there are plenty of ways you can show your staff that you appreciate their hard work. Offering regular promotions or appraisals is a good place to start. You may also decide to offer bonuses or benefits to members of staff who excel in their role.

Speak with the managerial department and consider what options are available. The truth of the matter is that this doesn’t have to cost a lot of money. Setting aside a small pot to offer people when they do well in the job could be all that it takes. It’s these gestures that are sure to make a big difference when it comes to how much effort your staff put in.

2. Communicate well with them

Communication is the foundation of any management style. When you’re overseeing a large group of people, you need to make sure that you communicate with them well. Often enough, this means sharing complex ideas or strategies with the wider team.

When you first start out, that in itself can be intimidating. You might not be sure where to start. However, it’s all about using the simplest language and means of communication. Since the modern world is fast-paced, you need a system to best serve your company.

For example, when you work on-site with your team, you may find that the best way to go is to communicate face to face. You can host regular meetings with your team and explain any new updates to them in person. Of course, if you are offering remote or even hybrid working, you may need a different means of communication. Luckily, there are plenty of ways to go. For example, you can use Skype, Teams, or even Zoom to work together.

3. Build strong relationships with workers

Creating the right culture in your office environment is important. You need to make sure that you’re focused on working in a collaborative manner. That means that you will have the chance to create an environment in which all staff members feel valued. Workers spend the vast majority of their waking lives at the office. For that reason, it’s important to make the company feel as much like a family as possible. It’s that simple.

Whenever you’re managing a team, you should encourage them to build strong relationships. You might want to host team building days or take them on retreats. At MAKO Medical Laboratories, we encourage our staff to work together on voluntary projects. This initiative helps them bond with one another and help the community.

There’s no one-size-fits-all answer here. When you’re working with a team of people, that is made up of individuals. What works for one person may not work for the next. Put simply, you need to take the time to determine what is right for you and your employees.

4. Help people with professional growth

Humans are geared for growth. We want to excel and reach new heights. If there’s no room for progression within your business, your team members are unlikely to be engaged. It’s important that you show them a clear pathway toward success. Often enough, that can be easier said than done. In small-scale businesses, there may be nowhere for savvy employees to go when they have reached the managerial level.

Should that be the case, consider how you can nurture your staff member’s talents within the company. For example, you might want to offer training opportunities or give them additional duties. Look for ways that they can expand their skill-set. When you’re managing a team, it’s crucial that you identify each of the worker’s strengths. Having done that, you can look for ways in which they can enhance these skills and work better.

The Takeaway

Engaging your staff members doesn’t have to be an obstacle. When you’re managing any size team, there are ways that you can keep their attention. It’s important to consider what works for your team members. You may find that this is a case of trial and error. Trying out the approaches I have highlighted above may make a world of difference to each of them.

MAKO Medical Laboratories and Chad Price

Supported by an expert team of nationally-recognized doctors specializing in methodology development and pathological services, MAKO Medical Laboratories is an innovative medical brand. Offering patients total transparency, accuracy, and speed in their testing results, the company is set to revolutionize the world of healthcare.

Founded in 2014 by Chad Price, Adam Price, and Josh Arant, the community-focused business is now a well-known name in the world of medical testing. The forward-thinking company was started with the mission of standing out from the crowd, for all the right reasons, while delivering a super fast service to clients.